Ethics

Abusing “Free”: On Ethics And Deceptive Practices

Posted by on May 27, 2011 at 11:39 am

Have you ever tried to sign up for a “free” webinar only to be bombarded with a five-page interrogation sheet that asks you for all kinds of information that you find yourself saying “I just wanted to watch a presentation”? Did you come across a report or whitepaper you wanted to look at only to [...]

Is Facebook’s Login Approvals a Setback for Mobility?

Posted by on May 24, 2011 at 5:32 am

“Today, we’re announcing our newest opt-in security feature that I’ve worked to build over the past few months: Login Approvals.” With that, Facebook announced Login approvals,  “…a Two Factor Authentication system that requires you to enter a code we send to your mobile phone via text message whenever you log into Facebook from a new [...]

How the Web is keeping IT Support Honest

Posted by on May 22, 2011 at 9:40 am

It is amazing how much the world of IT support has changed. Just a few years ago, the tech support folks were the reservoir of knowledge and users always took their advise, suggestions or diagnosis as the words of the wise. That, thankfully, has changed. We have computer users who are so savvy and tuned [...]

The “Free Trial” Trap and How To Avoid It

Posted by on May 14, 2011 at 11:32 am

We’ve all been subjected to it: ” Install our software or hardware and use it for 30-60 days and if you do not like it, simply remove it and you will get your money back, no questions asked”. Well, there-in lies the problem – that no questions are being asked. Have you ever subscribed to [...]

The Cloud And Your Business: Where is Your Umbrella?

Posted by on May 4, 2011 at 1:06 pm

That there is a lot of hype in the technology industry about “the cloud” is pretty obvious these days. You will be hard pressed to  read an article about technology (this one included) without some reference to the beauty, ease and affordability of cloud services. The argument is that IT infrastructures have become too complex [...]