Small business owners are usually forced by budget constraints to do every thing they can to save cost. In order to save on software licensing costs,for example, a small business owner may install the free version of a critical application like a firewall or anti-virus on the business computers. The task of updating these applications then falls on each user to run periodic system scans and updates.
One thing that is not common in small business environments is process automation. Most processes are manually carried out. What we have to realize is that as hard as we try, at some point, somebody forgets to run a system scan or the backup program. Occasionally, someone could accidentally turn off or stop a backup application before the process is completed.