Automation and Small Business Owners

Small business owners are usually forced by budget constraints to do every thing they can to save cost. In order to save on software licensing costs,for example, a small business owner may install the free version of a critical application like a firewall or anti-virus on the business computers. The task of updating these applications then falls on  each user to run periodic system scans and updates.

One thing that is not common in small business environments is process automation. Most processes are manually carried out. What we have to realize is that as hard as we try, at some point, somebody forgets to run a system scan or the backup program. Occasionally, someone could accidentally turn off or stop a backup application before the process is completed.

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Backup Options for Small Business Owners

You’ve heard it a thousand times: backup your data. But I still find it rather amazing to walk into a client’s environment and ask, “so what do you do for backup?” and get a blank stare or “oh, we are doing ok”.

The “it will never happen to us” syndrome is prevalent in the small business environment. The result is a constant break-fix scenario that ultimately turns out to be very costly.

The cost of hard drives has fallen so dramatically that it is inexcusable for a small business owner not to have at least, a removable USB drive for backing up critical data. There are even “cloud” offerings that are pretty reasonable, although they tend to be very slow especially if you have multi-gigabyte files to backup.

For example, Carbonite will back up any amount of data you have for about $55 a year, while Mozy (owned by Iomega/EMC) offers 2 gigabytes of free storage for those who purchase an Iomega external drive.

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Windows Backup 2008: Another Royal Mess

I am always baffled by the constant ability of Microsoft to take something that was working very well and turn it upside down all in the name of trying to improve the product. The list is long so we won’t even bother. The latest in this list is the supposedly new and improved Windows Server Backup 2008. In my opinion, this is one of the most frustrating thing the company has done to small business owners in terms of backing up files. Don’t get me wrong, the concept behind the product makes sense – for those who can afford it. It has:

  • Faster backup technology.
  • Simplified restoration.
  • Simplified recovery of your operating system.
  • Ability to recover applications.
  • Improved scheduling.
  • Offsite removal of backups for disaster protection.
  • Remote administration.
  • Automatic disk usage management.
  • Extensive command-line support.
  • Support for optical media drives and removable media.

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