If you recently ran into a strange Quick Books error, specifically Error Code 3371 “Quickbooks could not load license data. This may be caused by a missing or damaged file.”, with a status code of 11118, you are not alone. And it looks like this headache has been plaguing the users of the accounting software for several years.
The symptoms are usually that you are unable to open your company file in Quick Books and resolution attempts like repairing the installation fail, and you get prompts for a mysterious html file.
“It is not the strongest species that survive, nor the most intelligent, but the ones most responsive to change” – Charles Darwin.
This is truly the age of information at your fingertips and most users may not even be aware of the vast array of tools available on the Internet – from tutorials on paper and video to easy to use applications that can do everything, even make coffee.
It is amazing how much the world of IT support has changed. Just a few years ago, the tech support folks were the reservoir of knowledge and users always took their advise, suggestions or diagnosis as the words of the wise. That, thankfully, has changed. We have computer users who are so savvy and tuned in to technology now that it will be foolish for an IT support technician to attempt pulling a fast one on them.
We’ve all been subjected to it: ” Install our software or hardware and use it for 30-60 days and if you do not like it, simply remove it and you will get your money back, no questions asked”. Well, there-in lies the problem – that no questions are being asked.