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Know Your Computer Network Before Hiring An IT Service Provider

Image of Computer Network Assessment ScanningDo You Know Your Computer Network? The often overlooked and sometimes taken for granted software and hardware that make things happen daily for your business or organization. The computers and laptops, servers and switches, firewalls, the power strip etc. How much of your computer network environment do you actually know?

First of all, it is a fact that the cost of doing business has made it a tough going for many small organizations. Therefore, as CEOs of small businesses and Executive Directors of nonprofit organizations are contemplating how to keep customers, employees and donors happy, a lot of offers are bound to be presented, all promising to save cost and provide I.T. nirvana.

For that reason, before you throw the doors open for service providers to come to your environment and start mucking around, it may be a good time to backup for a minute and take time to ask yourself these few questions:

Do you know what you have, in terms of computer network infrastructure?

  • Do you know your hardware and software?
    If the answer is no, maybe or not sure, start the documentation process now. You should know your network devices, operating systems and software programs.
  • Do you know the difference between a home router and an enterprise router?
    If you are using consumer brands like D-Link, Netgear, or Linksys routers to connect your commuter network devices, the answer is probably “No”.
    While such routers are great to connect home networks to the Internet, they are probably not the best option for most midsize businesses. Almost all of these types of routers do not have capabilities for enterprise grade management. Furthermore, they lack troubleshooting features, and for that reason, they have weak performance capabilities, reliability options, and above all, lack the protocols and modules required for most company networks.

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How To Fix QuickBooks Error 3371 statuscode-11118

If you recently ran into a strange Quick Books error, specifically Error Code 3371 “Quickbooks could not load license data. This may be caused by a missing or damaged file.”,  with a status code of 11118, you are not alone. And it looks like this headache has been plaguing the users of the accounting software for several years.

The symptoms are usually that you are unable to open your company file in Quick Books and resolution attempts like repairing the installation fail, and you get prompts for a mysterious html file. (more…)

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How To Fix “No Printer Installed” Error in QuickBooks

Occasionally, one runs across some application problems that “just happens for no reason”. Such was the experience with the “No printer installed” error you may get in QuickBooks.

This error comes up when you try to print a form in QuickBooks, or try to access the File | Printer Setup menu. In some cases, installed printers will not show up in the Printer Setup drop-down box even though there are printers installed on the computer.

The culprit is usually a corrupt QBPrint file and the fix is very easy, in this case at least. (more…)

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Unlimited Data Storage Space: A Good Thing or the Sword of Damocles?

“Does not Dionysius seem to have made it sufficiently clear that there can be nothing happy for the person over whom some fear always looms?” – Cicero

I walked into a local electronics store the other day and saw a 2TB SATA hard drive for $80, and a 3TB drive was on sale for about $160.00. I unconsciously blurted out “You’ve got to be kidding me!”. Of course everyone around gave me that “what’s up with that?” look.

Not too long ago, one terabyte of data storage space was “unthinkable”. Even worse was the projection of the cost. I have a hard drive an engineer friend of mine gave me a while back. It weighed a ton and had a whopping size of one gigabyte (1GB) and the astonishing price was $1, 248.99. (more…)

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Routers, Hops, Executioners and Obituaries: A Look at ICMP

ICMP is the Internet Control Message Protocol which works at Layer 3 or the Network layer. It is used for all kinds of network messaging services utilized by IP, the Internet Protocol.
In fact, here’s how it is defined by Wikipedia:

“The Internet Control Message Protocol (ICMP) is one of the core protocols of the Internet Protocol Suite. It is chiefly used by the operating systems of networked computers to send error messages indicating, for example, that a requested service is not available or that a host or router could not be reached. ICMP can also be used to relay query messages”
(see RFC 1256, if you are into that kind of thing). (more…)

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