Generally speaking, it is a common practice among IT professionals to associate bad user experience and clunky User Interfaces with legacy applications, and we bemoan the reluctance of users to use new and modern applications “that are right there.”
As a matter of fact, while we very often lament the refusal of technology users to wean themselves away from using legacy or outdated applications, the reality could be that sometimes, users have no choice in the matter: use legacy apps, or productivity comes to a screeching halt.
What Is A Legacy Application?
A legacy application (legacy app) is a software program that is outdated or obsolete. Although a legacy app still works, it may be unstable because of compatibility issues with current operating systems (OSes), browsers and information technology (IT) infrastructures. – – Definition from TechTarget
For example, at the start of 2016, Microsoft ended support for all versions of Internet Explorer (IE) prior to version 11. Users still browsing with older versions like IE 6 could continue to do so, but website pages were no longer going to be coded to be compatible, and any bugs or errors within the Internet Explorer program will not receive attention from Microsoft. (more…)