In the last week or so, the world has seemingly shrunk as a fallout of the COVID-19 pandemic that is ravaging every aspect of our lives right now. Those saddled with managing technology planning to deal with the pandemic should realize that technology is never first. People are.
In North America, particularly the U.S. and Canada, people practically went from their typical day-to-day lives to a dignified quarantine called “shelter in place”, all seemingly overnight. Organizations and businesses have had to transform ‘normal’ business processes and office spaces to virtual workplaces.
More critical is that fact that many small organizations have had to make incredibly difficult decisions to send their paltry staff home with no infrastructure in place to support the suddenly mandatory work from home guidelines.
As a matter of fact, to say that many are struggling to extend existing remote work capabilities to a larger set of employees, or trying to kick off remote work programs from scratch within a short window would be an understatement. (more…)