4 Tips For Getting the Most Out of Your Technology Investment

Image of a twenty US dollar bill being put into a wooden box as a technology investment.Keeping technology simple, a culture of continuous improvement, and the Tech Prognosis IT Support service are some ways to make a good technology investment.

How many times have you purchased new software or hardware, and avoided the help menu or user manual? Experts reason that about 90 percent of all features included with software go unused! Much of this comes down to lack of training for individuals using the technology – they use what they know and need most, and avoid anything that would require study or practice to implement. It’s human nature to take the path of least resistance, but with a little motivation you could better benefit from the money spent on technology for your business.

Read more

Share

Network Connectivity Troubleshooting – Part Two

Image of multiple devices connected to each other, and the Tech Prognosis slogan "We Manage Connectivity So You Don't Have To"This is part two in this series for network connectivity troubleshooting.  Confirming the connectivity with the Internet was the focus of the first steps in our process. We now continue with the remaining steps to help you discover what the problem with your Internet connection might be.

1. Check functionality. Once the network cable has been confirmed to be working correctly, we need to see if the router is working correctly. Since you have already unplugged and re-plugged the router in and rebooted both it and your PC, that should have taken care of any automatic configuration issues that might have become hung up. High speed Internet providers can change the network address (also called the IP address) of your router at any time. This usually requires a re-boot of your router (and sometimes of your PC) in order to pick up that new address and begin communicating. Also, there are other network addresses that are used to get outside to the Internet that are automatically configured as well, but we will deal with those in a later step.

Read more

Share

Eight Ways To Keep Your Small Business Secure

Image of a small business office with a key going into the lock to keep it secure

Whether it is in Round Rock, Hutto, Pflugerville, Cedar Park, Georgetown, Leander, and surrounding cities, how do you keep your small business or organization secure?

If you own and operate a small business in Round Rock and surrounding cities, lowering costs is an important part of keeping your company in the black. Cutting costs on your IT budget could inadvertently compromise your company’s security.

Even though small businesses may not have all of the resources that large corporations do, they are still just as vulnerable to the same security threats. Here are some ways to help keep your small business secure:

1. Keep Your Business Secure by Purchasing Anti-virus Software

Every computer is vulnerable to the wide variety of viruses, trojans, and worms that are on the Internet. These malicious software programs can do anything from damage your computer and files to steal your password and other important information stored on your computer.

To keep your small business secure, purchase a good anti-virus software program and make sure that it is always up to date. Also, check to see that your anti-virus software checks for spyware, adware, and any other type of malware that could be hiding on your computer.

Read more

Share

Prevent Heat-induced Server Meltdowns From Draining Business Profits

Image of a Tech Prognosis umbrella protecting two servers from the heat of the sun to prevent heat-induced server meltdowns.

Could the Dog Days of Summer Be A Threat To Your Business? Prevent Heat-induced Server Meltdowns From Draining Business Profit

Heat-induced server meltdowns are usually a sign that the “dog days” of summer are upon us. Summer months have most business owners looking for ways to keep their company’s sales and profits HOT, while keeping their IT expenses COOL. But if proper attention is not given to the server and network equipment during the summer, all that heat outside can actually bring organization’s growth to a grinding halt and increase your IT expenses significantly.

Why do server meltdowns occur, and what are the costs?

Excessive heat can be a big problem for small to mid-sized business servers, because server that becomes overheated usually costs more in energy, fails more often and is more likely to crash. For most companies, a server crash can mean hours or days of downtime, unproductive employees, HUGE amounts of stress and thousands of dollars in lost opportunity.

How do you prevent server meltdowns?

Read more

Share

7 Critical Cyber Security Measures for Associations

Image of two hands attempting to grab a laptop with the words "Cyber Security" and "Password" on the screen

Your Computer Network Is Being Haunted, And Your Membership Association is Under Cyber Security Attacks.

Right now, Cyber Security attacks are being perpetrated by extremely dangerous and well-funded cyber crime rings using sophisticated techniques to hack into thousands of membership associations to steal credentials, credit cards, and other confidential business data with one goal in mind: blackmail the executives of these associations to recover data, and swindle money directly out of their organization’s bank accounts.

This new threat is called CEO Phishing, and it is a real threat. FBI also calls them “Business Email Compromise” (BEC). If you’ve recently received a bogus email supposedly from your Executive Director, Chief Financial Officer, or a member of the board asking for a bank transfer, you just got a taste of this threat.

82,000 NEW malware threats are being released every single day and HALF of the cyber security attacks occurring are aimed at small organizations just like yours. You just don’t hear about it because it’s kept quiet for fear of bad PR, lawsuits and sheer embarrassment.

The National Cyber Security Alliance reports that 1 in 5 small businesses have been victims of cyber security crime in the last year and this number is growing rapidly as businesses continue to move to cloud computing and mobile device, and to store more information online.

The worst part of this is that all the current security tools we pile onto the network are practically useless against these types of cyber security attacks because they target human beings. This is what is popularly known as social engineering attacks.

According to security experts, the most advanced antivirus software, firewall, spam filter, two-factor-authentication, intrusion detection system, secure web application firewall, and data encryption tools will not stop these types of attack.

What can you do?

Read more

Share

Avoid Four Common Business Office Move Mistakes

Image of movers and a deilivery truck

A business office Move always present a big pain for those involved, but it doesn’t have to be a horrific, expensive experience. The number one complaint from someone who’s experienced a “bad” move is, “I didn’t know I needed to…” followed closely by “I completely forgot that…” In other words, it’s what you don’t do that makes the move a disaster.

To make your business office move easy and effortless, here are the 4 most common  mistakes to avoid:

Mistake #1 — Not Using A Checklist
One common business office move mistake is not using a checklist. This may seem like a no-brainer to those who manage projects, but project management may not be a forte of someone placed in charge of your move (like an office admin, or the IT guy). Even those who use a list typically fail to make the list detailed enough.

Read more

Share
Share
Share