The iCloud and Another Cry of The Death of Windows

Apple has thrown its hat into the cloud “gold rush” ring and all of a sudden, we have started hearing the old but boring cries of the death of Windows. A lot of noise is being made about Steve Jobs’ statement that “We’re going to demote the PC and the Mac to just be a device – just like an iPad, an iPhone or an iPod Touch. We’re going to move the hub of your digital life to the cloud”

Linux tried it, it did not work, Google has taken its shot, Apple has been at it for decades with no luck. And it actually abandoned that fight. It is 2011 and the world still runs on Microsoft Windows with a dose of UNIX/Linux helpings. The problem here is that people seem too fixated on the result of user access rather than the origin of such access. Yes, we have the cloud, yes, almost everyone has an isomething, but at the end of the day, many of us will still plug our ithingy into our computers to sync or do whatever, and we will still access that “cloud” with a “PC”. And the last time I checked, the “PC” was still overwhelmingly running Windows.

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Abusing “Free”: On Ethics And Deceptive Practices

Have you ever tried to sign up for a “free” webinar only to be bombarded with a five-page interrogation sheet that asks you for all kinds of information that you find yourself saying “I just wanted to watch a presentation”? Did you come across a report or whitepaper you wanted to look at only to end up spending two to three minutes taking an exam and then the “report” turns out to be a two-page sales sheet? How about that eBook you saw and thought would be a good read until you were made to fill out a police report on why you are trying to get educated?

This issue has bothered me for quite some time. It is the practice of vendors, publishers and everyone in between offering “free” software, whitepaper, Mp3s, “special” reports and useless one-page drivel that makes you want to do some harm to the producers of such garbage in exchange for your personal information.

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Computer Problems? Before You Call Tech Support

This is truly the age of information at your fingertips and most users may not even be aware of the vast array of tools available on the Internet – from tutorials on paper and video to easy to use applications that can do everything, even make coffee.

Most home users or even business users without dedicated IT support usually find themselves calling technical support or local providers of support services for computer problems they can easily fix themselves if they take a minute to get online and search for answers.

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How the Web is keeping IT Support Honest

It is amazing how much the world of IT support has changed. Just a few years ago, the tech support folks were the reservoir of knowledge and users always took their advise, suggestions or diagnosis as the words of the wise. That, thankfully, has changed. We have computer users who are so savvy and tuned in to technology now that it will be foolish for an IT support technician to attempt pulling a fast one on them.

I remember when I first got started as an IT Manager and had to work on a Microsoft Exchange server that was foreign to me and we had to bring in an external support person to assist us whenever there was a problem. Looking back now, I feel really noobish because all the tech did was to hop on Microsoft Technet and search the knowledgebase (KB) for a solution to whatever errors the server was generating. Aw Snap.

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The Cloud And Your Business: Where is Your Umbrella?

That there is a lot of hype in the technology industry about “the cloud” is pretty obvious these days. You will be hard pressed to  read an article about technology (this one included) without some reference to the beauty, ease and affordability of cloud services.

The argument is that IT infrastructures have become too complex and fragile for the pace and dynamism of modern day business. Champions of everything to the cloud are quick to point out that over 70 percent of current IT investment remains focused on maintenance. Worse yet, it is argued, users are clamoring for faster response times and of course management wants all the good stuff but are unwilling to pay for it. So, cloud computing to the rescue.

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