This is the Internet Age. Broadband and high-speed connections in the small to midsize business environment is now the norm as opposed to the exception it was a few years ago. What does that mean for the small and midsize business owner? Huge cost savings for one, in the area of communication. With the many offerings available today, it is not uncommon for businesses to reduce telephone costs by as much as eighty (80) percent. Here’s the rundown.
VoIP is a term that refers to Voice over Internet Protocol. It is a technology that allows phone calls to be made using high-speed Internet connections like cable, T1 or high-end DSL. Other common names for VoIP are IP, digital and Internet phones. The unique thing about digital phone technology is that it works with regular analog phones and this is important because since not everyone may have this technology in place, your calls will still be received whether the party you are calling has VoIP in place or not.
We’ve all been subjected to it: ” Install our software or hardware and use it for 30-60 days and if you do not like it, simply remove it and you will get your money back, no questions asked”. Well, there-in lies the problem – that no questions are being asked.
That there is a lot of hype in the technology industry about “the cloud” is pretty obvious these days. You will be hard pressed to read an article about technology (this one included) without some reference to the beauty, ease and affordability of cloud services.
A recent 
